24/7 Technical Support
As our web hosting customer, you can get technical support 24 hours a day, 7 days a week, through the dedicated support site suresupport.com.
Open a support ticket via an online, easy-to-use form. Then just allow some minutes to get an answer and resolution. The entire process is straight-forward, and you will be notified by e-mail once your ticket is answered.
We place emphasis on superior customer care. Our support team is well trained and always eager to assist you.
15-minute Response Guarantee For All Support Tickets
No need to wait hours or days for your web host to respond to your technical support requests. Our team responds to each support ticket within 15 minutes, and to each email message within one hour. In fact, our average response time for tickets is 7 (seven) minutes!
Highly Qualified Professionals
Our Support Team is comprised of highly qualified and talented professionals with diverse backgrounds and experience in the IT field. They will make sure every question is answered to your satisfaction, thus assisting you with the development of your web site. You can always ask anything you need, and you are guaranteed a 15-minute response.
In addition to fast support, our online documentation covers almost all aspects of developing and hosting a web site with us.
If you have any questions before you order hosting, please do not hesitate to contact us.